LEGAL

Privacy Policy

Last updated: August 2026

1. Introduction

Welcome to GENUIWIN (Pty) Ltd (Company Registration Number: 2026/529800/07). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. The Data We Collect About You

When you use our contact form to inquire about our services, we collect the following Personally Identifiable Information (PII):

  • Identity Data: First name and last name.
  • Contact Data: Email address and/or phone number.
  • Location Data: Country and city of residence or business operation.
  • Business Data: Company name (optional).
  • Message Content: Any personal data you choose to include in the free-text message field.

3. How We Use Your Data

We will only use your personal data for the following purposes:

  • To respond to your direct inquiries and project requests.
  • To provide you with a quote or consulting services.
  • To manage our relationship with you.

We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

4. Third-Party Processors

To run our website and respond to your inquiries securely, we share your data with trusted third-party service providers who act as data processors on our behalf:

  • Cloudflare: We use Cloudflare to host our website and route our API traffic securely.
  • Resend: We use Resend to deliver your contact form submissions to our inbox securely.

These providers are bound by strict confidentiality and data protection agreements and are not permitted to use your data for their own purposes.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Your Legal Rights

Under data protection laws (including POPIA in South Africa and the GDPR in Europe), you have rights in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: johan@genuiwin.com